Privacy Policy

Payment & Shipping Policy

Privacy Policy

SMBEMED Inc. respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website [smbemed.com], use our services, or make a purchase from us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information from you:

1.1. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party gateways; we do not store full credit card numbers)

1.2. Automatically Collected Data When you visit our site, we may automatically collect information through cookies and similar technologies, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring URLs
  • Pages visited and time spent

1.3. Other Information We may collect other information if you contact us for customer service, participate in surveys or promotions, or engage with us via social media or chat services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To send updates about your order (including tracking information)
  • To improve our website and user experience
  • To comply with legal obligations
  • To send promotional emails (only if you opt in)

3. How We Share Your Information

We only share your information as necessary and in the following situations:

  • Service Providers: We may share your information with logistics providers (e.g., EMS, FedEx, DHL), payment processors, and marketing tools to operate our business.
  • Legal Compliance: We may disclose your information when required by law, legal process, or governmental request.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

For example:

  • Order-related data may be kept for legal or accounting purposes.
  • If you opt out of marketing, we will retain your email address in a suppression list.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption
  • Limited employee access to personal data
  • Regular security assessments and updates

Despite our efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request that we delete your data, under certain conditions.
  • Objection: Object to our use of your data for direct marketing.
  • Withdrawal of Consent: Withdraw previously given consent at any time.

To exercise your rights, please contact us at [your email].

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. By using our site, you consent to our use of cookies unless you disable them in your browser settings.

You may choose to disable cookies through your browser; however, doing so may affect site functionality.

8. International Users

Our website is accessible worldwide. If you are accessing the site from outside [your country], please note that your data may be transferred to and stored in our servers located in [your country], where privacy laws may differ.

By using our services, you consent to this transfer, processing, and storage of your information.

9. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Significant changes will be notified on our website or via email if applicable.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: [info@smbemed.com]

Privacy Policy

Payment & Shipping Policy

Privacy Policy

SMBEMED Inc. respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website [smbemed.com], use our services, or make a purchase from us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information from you:

1.1. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party gateways; we do not store full credit card numbers)

1.2. Automatically Collected Data When you visit our site, we may automatically collect information through cookies and similar technologies, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring URLs
  • Pages visited and time spent

1.3. Other Information We may collect other information if you contact us for customer service, participate in surveys or promotions, or engage with us via social media or chat services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To send updates about your order (including tracking information)
  • To improve our website and user experience
  • To comply with legal obligations
  • To send promotional emails (only if you opt in)

3. How We Share Your Information

We only share your information as necessary and in the following situations:

  • Service Providers: We may share your information with logistics providers (e.g., EMS, FedEx, DHL), payment processors, and marketing tools to operate our business.
  • Legal Compliance: We may disclose your information when required by law, legal process, or governmental request.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

For example:

  • Order-related data may be kept for legal or accounting purposes.
  • If you opt out of marketing, we will retain your email address in a suppression list.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption
  • Limited employee access to personal data
  • Regular security assessments and updates

Despite our efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request that we delete your data, under certain conditions.
  • Objection: Object to our use of your data for direct marketing.
  • Withdrawal of Consent: Withdraw previously given consent at any time.

To exercise your rights, please contact us at [your email].

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. By using our site, you consent to our use of cookies unless you disable them in your browser settings.

You may choose to disable cookies through your browser; however, doing so may affect site functionality.

8. International Users

Our website is accessible worldwide. If you are accessing the site from outside [your country], please note that your data may be transferred to and stored in our servers located in [your country], where privacy laws may differ.

By using our services, you consent to this transfer, processing, and storage of your information.

9. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Significant changes will be notified on our website or via email if applicable.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: [info@smbemed.com]